Foxconn late 2016
This process flow is a process improvement artifact for an enterprise organization, developed to help the new design studio and other partners understand what product planning and UX do, and in what order. Documents generated include wireframes, view maps, command scaffolds, and logical flows illustrating business/application logic, prototype code and assets, and final production assets.
Software product development processes at Foxconn did not employ Western best practices. In order to communicate with executives, stakeholders, partners, and with each other, systems needed to be put in place to support the process changes being made. We needed a visual illustration of an end-to-end design lifecycle to serve as a reference point for what could be done and when. This is what differentiates studio and production work.
A visual reference was also needed for colleagues to better understand when and where research should be leveraged.
Creator and facilitator of team workshop exercise to generate the diagram.
AVP of Software
User Experience team in workshop setting
Visual illustration incorporating all stakeholder roles/activities, customer inputs, and decision points. This is a template that captures potential activity and can be easily modified for specific projects. Research is highlighted such that product teams can better understand how different kinds of research can support various stages of the design process.
Released on December 19, 2016. Artifact immediately demonstrated its value in communicating all the moving parts in customer meetings.